AO
Anonymous O

1 reviews | Active since Dec 2022

23 May 2026, 19:04

Vodacom Damaging My Credit Record

Vodacom enlisted me on credit bureau while my account is up to date šŸ¤¦šŸ½ā™‚ļø.

I have been engaging with them since August 2025 and still matter is not resolved . My credit report is being negatively impacted on monthly basis. I sent them proof of payments and proof that my account is up to date and I am ahead with payments.

I have been liaising with Lwazi from vodacom legal or collection department since the start of the problem, he promised to send the instruction to the credit bureau to remove me, guess what Vodacom decided to log another missed payments on my credit history šŸ¤¦šŸ½ā™‚ļø.

I am regretting taking up a contract with Vodacom. On a random month I get a 30/60 days overdue logged on my payment history.

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Replies (1)
Vodacom
Vodacom's reply24 May 2026, 09:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team