GD
GAAksel Do?an

1 reviews | Active since Jan 2016

15 Jan 2016, 00:36

Vodacom damaged my phone

I have a iPhone 6 Plus 64GB<br> My facetime camera started shifting on my device.<br> I took the device in within the warranty period and the device was replaced. I then had the same problem with the replacement device and took the device back within the 3 month period given by Vodacom.<br> My device was not damaged in any way.<br> I then got a responce back from Vodacom that the device is bent and does not fall under warranty anymore.<br> It has been 2 months since I handed in my device and Vodacom is refusing to do anything regarding this problem after they damaged my device.

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Replies (1)
Vodacom
Vodacom's reply15 Jan 2016, 13:33
Official
Hello Turk.85,

Thank you for making us aware of this issue.

A consultant will make contact with you to assist. Thank you for your patience.

Kindest Regards
MK
Consumer Website Team