FB
Faeza B
1 reviews | Active since Apr 2022
05 Apr 2022, 15:08
Vodacom damage to property
I had a Fibre line installed in my home and the guy that did the installation trampled on one of the water pipes in my roof, causing the pipe to leak and cause damage to the roof.
I have contacted vodacom many times regarding the damage to the roof and the plumbing, and I have not yet been helped and the problem was not sorted.
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Vodacom's replyOfficial
06 Apr 2022, 07:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Apr 2022, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team