SR
Susna R

1 reviews | Active since Jul 2018

10 Jul 2018, 10:48

VODACOM DAMAGE CREDIT PROFILE FOR ACCOUNT THAT IS PAID

VODACOM ADDED TWO ITEMS ON MY CREDIT REPORT THAT WAS PAID. ACCOUNT : I ********** - R776 ACCOUNT : N ********** - R222 I HAVE A CLEAN CREDIT REPORT EXCEPT FOR VODACOM THAT DO NOT UPDATE THEIR RECORDS. I WAS HUMILIATED BY VODACOM THAT I CANNOT APPLY FOR A R299 CONTRACT PER MONTH DUE TO THE ABOVE WHILE A PERSON EARN MORE THAN R50 000 PER MONTH. I DONT NEED A CONTRACT FROM VODACOM ANYMORE BUT I NEED MY CREDIT PROFILE TO BE CORRECTED.

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Replies (1)
Vodacom
Vodacom's reply10 Jul 2018, 11:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,

Vodacom Consumer Website Team