DB
Darian B

1 reviews | Active since May 2017

11 Jul 2023, 13:07

Vodacom Daily Spam Calls After Multiple requests to stop!

They deleted my email accounts twice. I have lost important information including my dad's estate documentation. They never even bothered to assist the second time - no response....NOW they spam call me EVERYDAY from *** asking to speak to someone else. I have politely told them to make a note on the system and not to call but they call again - sometimes up to 10 times a day. Sometimes I answer and then it just drops. I am going to file for harassment if something doesn't change. The interruptions and waste of my time is beyond bearable now.

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Replies (1)
Vodacom
Vodacom's reply11 Jul 2023, 13:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team