Vodacom Dad service

Not even one year old Samsung S5 was booked in for repairs on the 7 Nov. Firstly no feedback was received from the branch after the phone was booked in. After 4 visits everytime with a different reason as to what is wrong. They promised it will be ready no later than Wednesday, but still not finished, 5 visits a month later without a phone. Loosing faith in Vodacoms commitment to service delivery due to unprofessionalism.