Vodacom

I wish I could make positive comments about the Vodacom Fibre, the previous time I had no internet for 3 weeks plus and had to fork out additional money for data for my son to do online classes etc for university, now the whole estate is without Fibre, there was a technician here today but he had no clue how to fix it. Vodacom might be able to try and fix it on Monday, weekends one is suppose to relax, we pay for a service that is non existent. When they credit you for downtime it is not nearly what your expenses was. Vodacom seems to be falling apart