Vodacom

Hi Vodacom makes their problems the clients problem. My debit order didn't go of on the 1st of May 2022 because it was a holiday it didn't go of on the 2nd of may because it was a public holiday so I went to vodacom on the 3rd of may to get a new line because my wifes phone was ****** on the 30th of April. When I spoke to the salesman at vodacom and got the package I wanted he did the credit vetting and it declined me because vodacom says MY account is in arrears (vodacom didn't debit my account) so I left unhappy wasted my time and Money. Later that night the debit order went off so I went back on the 5th of May to get my contract when we did the vetting it says I can't get a contract because there is a application that declined in the last 60 days because my account was in arrears so once again I wasted my time and Money for something that is not my Fault now no one can help me online. I must once again waste my time and Money to go back and fill in a form to get it off my name, I am the client and now I must wast time and money to go and sort out vodacom's mistake and my wife is still without a phone I don't t think it is fair think wisely when you want a service provider.