Vodacom *******

Well I tried cancelling my one contract and was told I need to do it in August as it ends the end of August. So the first of August I tried calling and was told by the machine service that they cannot assist as it is outside the working hours. Now I was at work which is my priority as without it I cannot afford to live. Therefore when I finally had chance to call it was the evening. Then I tried again but still couldn't get hold of an agent to cancel. I finally managed to get hold of them today and now they are charging me and extra months subscription which by the way includes an extra amount for financed phone which is paid off which my last payment. This is ridiculous and typically Vodacom. There system makes it practically impossible to speak to a consultant and then you are penalised. I literally cannot wait for my last two contracts to end so that I can leave Vodacom for good and say good riddance. I know my mere R1000 odd rand they make dromme monthly is not important in the big scheme of things but I as a customer still feel I deserve better service because for me that is a huge amount of money a month.