WD
Wayne D

1 reviews | Active since May 2020

15 May 2020, 13:24

Vodacom

On 03 April 2020, i contacted Vodacom Shop at Tablebay Mall for a Samsumg tablet. My contract was approved. They then ordered my tablet from one there other branches as they did not have any in stock at that time. this would have taken a day or 2...which did not happen. Lockdown came in and the store was closed. After the store opened up, i wanted to collect my tablet. Now they refuse to honor the contract for when i was approved for, but go onto a more expensive contract. This is NOT how to do business Vodacom!

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Replies (1)
Vodacom
Vodacom's reply15 May 2020, 14:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team