BK
Boitshepo K
1 reviews | Active since Oct 2019
15 Jun 2024, 18:23
******* vodacom
Hello Peter, if you think load shedding is or was a problem then it simply means you have never used Vodacom fibre. This internet is sooooo pathetic in so many ways, almost every week for hours we don't have internet and to top it all today since morning the fibre has been down and is still down. I don't even log a call anymore because I really give up. Pathetic
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Replies (7)
Vodacom's replyOfficial
16 Jun 2024, 14:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jun 2024, 14:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BK
Boitshepo K's updateReviewer Update
16 Jun 2024, 17:04No please don't bother calling me, the fact that your fibre is still down till now really ****es me off. Vodacom is *********** and pathetic, I can really do a lot with the 600 I'm paying you. Instead of calling me try to fix your mess.
BK
Boitshepo K's update16 Jun 2024, 17:04
Reviewer Update
No please don't bother calling me, the fact that your fibre is still down till now really ****es me off. Vodacom is *********** and pathetic, I can really do a lot with the 600 I'm paying you. Instead of calling me try to fix your mess.
BK
Boitshepo K's updateReviewer Update
17 Jun 2024, 18:46There goes day three without fibre, full three days without internet. Now I'm spending my money buying data because vodacom is the worst service provider ever. The same company that will be debiting my R600 month end, wow pathetic indeed.
BK
Boitshepo K's update17 Jun 2024, 18:46
Reviewer Update
There goes day three without fibre, full three days without internet. Now I'm spending my money buying data because vodacom is the worst service provider ever. The same company that will be debiting my R600 month end, wow pathetic indeed.
BK
Boitshepo K's updateReviewer Update
18 Jun 2024, 19:06The struggle continues as I go on the 4th day without internet, Vodacom should honestly be embarrassed to call themselves a service provider because they are not providing any service. The pathetic and useless fiber is still not working and to top it all, they never even apologized for their incompetence. I hate vodacom with passion, to everyone out there please please don't ever sign up for vodacom fibre no matter how good it looks. Pure *******
BK
Boitshepo K's update18 Jun 2024, 19:06
Reviewer Update
The struggle continues as I go on the 4th day without internet, Vodacom should honestly be embarrassed to call themselves a service provider because they are not providing any service. The pathetic and useless fiber is still not working and to top it all, they never even apologized for their incompetence. I hate vodacom with passion, to everyone out there please please don't ever sign up for vodacom fibre no matter how good it looks. Pure *******
BK
Boitshepo K's updateReviewer Update
19 Jun 2024, 14:02I honestly give up, vodacom is more pathetic than I initially thought. You are saying that you called me and I didn't answer, that's a lie and it's really disappointing. If you saying I didn't answer then who the hell was I speaking to from this number *** because the lady said the fibre technician team will be at my house tomorrow at 10am or since you guys are capable of lying maybe she was not from vodacom. The rating of 1 is wayyyy tooooo good for you, you actually deserve a 0.
BK
Boitshepo K's update19 Jun 2024, 14:02
Reviewer Update
I honestly give up, vodacom is more pathetic than I initially thought. You are saying that you called me and I didn't answer, that's a lie and it's really disappointing. If you saying I didn't answer then who the hell was I speaking to from this number *** because the lady said the fibre technician team will be at my house tomorrow at 10am or since you guys are capable of lying maybe she was not from vodacom. The rating of 1 is wayyyy tooooo good for you, you actually deserve a 0.
BK
Boitshepo K's updateReviewer Update
19 Jun 2024, 14:05If it's actually true that the technician will be coming tomorrow maybe they must just take you stupid equipment with them, it's not like it's serving it's purpose.
BK
Boitshepo K's update19 Jun 2024, 14:05
Reviewer Update
If it's actually true that the technician will be coming tomorrow maybe they must just take you stupid equipment with them, it's not like it's serving it's purpose.
BK
Boitshepo K's updateReviewer Update
20 Jun 2024, 12:47Hello Peter, After a long and stressful time with vodacom fibre the technician finally came today around 10:30 to fix my fibre. I will never do or have any relationship with Vodacom in the future, I can't believe it took them more than 5days to fix my internet. For every South African out there please do not use vodacom fibre....
BK
Boitshepo K's update20 Jun 2024, 12:47
Reviewer Update
Hello Peter, After a long and stressful time with vodacom fibre the technician finally came today around 10:30 to fix my fibre. I will never do or have any relationship with Vodacom in the future, I can't believe it took them more than 5days to fix my internet. For every South African out there please do not use vodacom fibre....