1 reviews | Active since May 2019
VODACOM
CONTRACT *** I have cancelled my contract namely *** on the 1st of December 2023 as this contract ended 31st December 2023 WITH the clear instruction to CANCELL the number completely.
When I received my account in early January 2024 to my surprise there was an amount of R25-99 outstanding, upon enquiring at Vodacom I was informed that this was due to my late cancellation of my contract on 1ste December 2023. I have again given clear instructions again to cancel everything on this contract ***
Then on the 5th February 2024 I have received my account and STILL THIS NUMBER *** is reflecting an amount of R25-99 for a whatsapp ticket that I did not authorized or asked to be added to my account
DESPITE NUMEROUS PHONE CALLS TO VODACOM TO CANCELL EVERYTHING ON *** ABSOLUTELY NOTHING IS DONE!!!!
Please rectify my account immediately
Martie Human ***
PLEASE NOTE that the contract number *** was cancelled on the 1STE OF DECEMBER 2023 and the whatsapp ticket was added onto this number from the side of vodacom
I have phoned in Januarie 2024 and again in February 2024 to sort out this matter
THE NUMBER was not cancelled late - VODACOM have just added services on the cancelled number without my PERMISSION
Awaiting the credit on my account - as indicated within 2 x days
Martie Human
PLEASE NOTE that the contract number *** was cancelled on the 1STE OF DECEMBER 2023 and the whatsapp ticket was added onto this number from the side of vodacom
I have phoned in Januarie 2024 and again in February 2024 to sort out this matter
THE NUMBER was not cancelled late - VODACOM have just added services on the cancelled number without my PERMISSION
Awaiting the credit on my account - as indicated within 2 x days
Martie Human