TH
Thembi H
1 reviews | Active since Nov 2022
17 Dec 2022, 15:48
Vodacom
I took a contract with Vodacom 2 years ago,my contract was supposed to end on the 24 August 2022,i called them on the 02 August 2022 just to notify them that my contract is ending and i don't want to upgrade,but to my surprise Vodacom send statements saying my account is in arrears,I tried several times to call them but still no help.vodacom is a ****!!! now my credit profile is ruined because of Vodacom.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Dec 2022, 20:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2022, 20:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TH
Thembi H's updateReviewer Update
17 Dec 2022, 21:28I would really appreciate to be assisted, and to remove my account in arrears and clear my name
TH
Thembi H's update17 Dec 2022, 21:28
Reviewer Update
I would really appreciate to be assisted, and to remove my account in arrears and clear my name