IM
Ian M
1 reviews | Active since Jul 2011
26 Aug 2020, 13:53
VODACOM
VODACOM COVID POLICY. ITS HYSTERICAL! I AM A LOYAL VODACOM CONTRACT CUSTOMER. VODACOM COMMITTED IN JUNE TO COME REPAIR/INSTALL A BOOSTER IN MY HOME. I GOT COVID END JUNE AND POSTPONED THE APPOINTMENT. MID JULY ( AFTER14 DAYS) AND I WAS 100% HEALTHY I TOLD THEM TO PLEASE COME TO MY HOME. THEY HAVE UNTIL THIS DAY (6 WEEKS AFTER I CAME OUT OF COVID!) REFUSED TO COME UNLESS I HAVE A NEGATIVE COVID TEST. THEY BELIEVE I MAY STILL HAVE THE VIRUS. I TOLD THEM IF THEY READ THE NEWSPAPERS OR WATCH TV THEY WILL SEE ONE DOESNT GET COVID FOREVER. LAUGHABLE.
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Vodacom's replyOfficial
27 Aug 2020, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Aug 2020, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team