MV
Mavis V

1 reviews | Active since Jun 2025

05 Jun 2025, 15:15

VODACOM

I HAD A CONTRACT WITH VODACOM AND AFTER STRUGGLING TO PAY, I FINALLY PAID IN FULL AND EVEN CLOSED THE ACCOUNT. EVERYTIME I WANT TO OPEN AN ACCOUNT, I GET REJECTED AND WHEN I CHECKED MY CREDIT SCORE I FOUND OUT I STILL OWE VODACOM THE SUM OF ± R7 700-00 WHICH I PAID. I WAS UNDER DEBT REVIEW AND FINISHED PAYING IN 2018 AND VODACOM WAS NOT PUT ON DEBT REVIEW AS IT WAS A CELLPHONE CONTRACT AND I HAD TO PAY IT SEPARATELY SO I PAID BUT IT STILL SHOWS AS OWING.

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Replies (1)
Vodacom
Vodacom's reply06 Jun 2025, 08:14
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team