1 reviews | Active since Sept 2022
vodacom
your staff refused to assist me in paying an outstanding account about 3-4 years ago. i had packets in my hand, typical condecending attitude, but if im being honest , they seem like decent people , most of the customers in the centre usually buy airtime. i find it concerning that when the time arises that i want to settle an outstanding amount on a wifi contract taken on a modem , i go to a store , i ask them for the neccessary information regarding the contract and still , nothing. contrary to jealous popular belief , my money is not the procedes of crime, i have udergone numerous fica , money laundering and other policies which ensure that everything is in order.
i have the same difficulties when it comes to buying a loaf of bread from the local tuckshop. because , years ago, someones poor judge of character set me back a couple of years and perhaps even my career and sanity.
once again, what i choose to do with my data, my wifi , or my phone is my own business. please , kindly stop harassing me. open cell phone contracts for people, i was ridiculed for so many years just because i held my temper took my packets and left the store because your staff was rude and where trying to make me look stupid. people go through alot, like we literaly go through alot, in life, from a young age. i wish , but, ya, so , uhm , focus on selling aunty airtime or data. stop harassing me.
treat everyone equally, today the person is settling a R200 outstanding balance tomorrow he could be the new face of apple.
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Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
