LM
Les M

1 reviews | Active since Apr 2018

31 May 2021, 14:28

Vodacom

I have contacted vodacom via one of their store with a query re purchasing VOICE with my airtime. I have been doing this for approx 9 months only to be informed that it is not part of my package. So know i have to use airtime for my calls which is a lot more expensive than buying a voice bundle. I have as of yet received no response from vodacom i also had 21mins voice data this morning and that is no longer there?

0
Replies (3)
Vodacom
Vodacom's reply31 May 2021, 14:36
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LM
Les M's update31 May 2021, 14:45
Reviewer Update
am waiting for the vall
LM
Les M's update31 May 2021, 14:45
Reviewer Update
call