SS
Sthe S
1 reviews | Active since Jan 2019
28 May 2026, 21:08
VODACOM ****!!!
I cancelled my airtime contract with Vodacom but currently they have suspended my number. When I called the call centre was told I owed R1200 whereas I have been receiving statements with zero balance!!! The call centre agent I spoke to was not providing clarity and had no answers. I’m super frustrated 😩
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 May 2026, 08:01 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply29 May 2026, 08:01
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
SS
Sthe S's updateReviewer Update
29 May 2026, 11:47Hi Vodacom
How will they be in touch cos I can’t receive calls or make calls!! 😭
How will they be in touch cos I can’t receive calls or make calls!! 😭
SS
Sthe S's update29 May 2026, 11:47
Reviewer Update
Hi Vodacom
How will they be in touch cos I can’t receive calls or make calls!! 😭
How will they be in touch cos I can’t receive calls or make calls!! 😭