Vodacom

Hi I am very disappointed at vodacom insurance I've been paying it every month and it's full insurance now I want to claim they don't want to repair my phone. I t was just before lock down it was damage I had to put my Sim in an other phone so I could get calls, then I took the phone in now they rejected to fixed it because of that. I think it's pathetic from vodacom and if they don't fix my phone as I am paying for it every month I am going to cansel it by vodacom and I won't recommend there insurance toanny body.