Vodacom

I have been calling Vodacom for the past few months. As my account was handed over in 2021 to Hammond Pole attorneys. I have finished the outstanding payments from March 2022. I have also called HP ßattorneys and they have also confirmed that the Vodacom is fully paid. I have called client services and they still say my accoubt is on "legal" status as they dont know that the account is fully paid from March 2022. Client services transfers me to their accounts department the number i have been provided to dial *** NO AGENT ANSWERS. I can be on obe call for 30mins the agents will transfer without even answering the call. Im fed up with Vodacom client services they dont know whats happening with my account and cant fix anything. This is affecting my name with the credit bureau. Vodam i have fully paid you fix my account.