NC
Noloyiso C
1 reviews | Active since Apr 2022
04 Apr 2022, 08:47
Vodacom
I cancelled my data contract with vodacom last year, and I was told I must pay R301 and I paid and sent the proof of payment. Vodacom never updated my account with credit bureau and it's affecting my credit score.I've been calling and sending emails to vodacom still no luck. I really don't know what must I do to get assistance from Vodacom what a poor service.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Apr 2022, 12:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Apr 2022, 12:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NC
Noloyiso C's updateReviewer Update
12 Apr 2022, 09:05Good Day
I never received any call from Vodacom.
I never received any call from Vodacom.
NC
Noloyiso C's update12 Apr 2022, 09:05
Reviewer Update
Good Day
I never received any call from Vodacom.
I never received any call from Vodacom.