Vodacom *****
This company allowed someone to upgrade my data contract without my knowledge, consent or authorization. This upgrade includes the following: Apple iphone 14 pro max gold 512GB valued at R36000.00 Apple watch S8 valued at R14000.00 I have sent in a ***** dispute form, which they have chose to ignore. I WILL be cancelling the debit order. Yet another useless South African company!
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
06 Aug 2023, 21:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Aug 2023, 21:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
08 Aug 2023, 09:31Tick Tock.
Still waiting!
Still waiting!
's update08 Aug 2023, 09:31
Reviewer Update
Tick Tock.
Still waiting!
Still waiting!
's updateReviewer Update
09 Aug 2023, 10:40I'm done talking to you *****s.
Next stop, ICASA.
Next stop, ICASA.
's update09 Aug 2023, 10:40
Reviewer Update
I'm done talking to you *****s.
Next stop, ICASA.
Next stop, ICASA.
's updateReviewer Update
11 Aug 2023, 07:30I have just received a statement which still reflects amount outstanding is R2065.00
So, it hasn't been resolved.
So, it hasn't been resolved.
's update11 Aug 2023, 07:30
Reviewer Update
I have just received a statement which still reflects amount outstanding is R2065.00
So, it hasn't been resolved.
So, it hasn't been resolved.
's updateReviewer Update
17 Aug 2023, 07:06It is now the August17th. The invoice on the app still reflects an outstanding balance of R2065.06.
The debit order cancellation remains in force.
The debit order cancellation remains in force.
's update17 Aug 2023, 07:06
Reviewer Update
It is now the August17th. The invoice on the app still reflects an outstanding balance of R2065.06.
The debit order cancellation remains in force.
The debit order cancellation remains in force.