Vodacom cutting lines after payment and proof was sent

I am tired, I was contacted by a Vodacom staff member (email ***) I've sent my bank statements and screenshots of the payment I've made since the in store machine didn't give a receipt. I received an sms from Vodacom: "Hi, thank you for paying your Vodacom account. Your services will be restored within the next 2 to 5 hours if currently suspended. Please call *** if not unlocked within the specified time."

The consultant at Vodacom Cycad centre in Polokwane also called me on the 9th of January saying my account is sorted out. Yet today I received another sms: " Hi :-) Your Collections Outgoing Calls Bar has been activated. To view your balances, visit the My Vodacom App or dial *135#. The future is exciting. Ready? Vodacom"

Today I also received a call from 2 numbers saying my account is in arrears!!! And my lines were cut off...

I had to call the customer care to reconnect my line. Now I will be billed a reconnection fee.

I paid, I sent my bank statements what more must I do?????? BLEED OUT AND GIVE VODACOM MY BLOOD????? They are double billing, harassing me, calling me at work where I can't answer and got a verbal warning because I was on the phone WITH vodacom.

Does anyone know what is going on 1 moment fixed, next moment not fixed.

I am mentally drained.