1 reviews | Active since Jul 2016
Vodacom cutting data and minutes before month end
<p>I start a new package on the 1 August, on the 31st they canceled all my old Data etc not at 12am but at 9:00am in the morning, that to me is theft, when I phoned I was told you will loose all data which is fair enough if I loose it on the 1 August not a day early. That is theft I paid for it up and includng the 31st. </p> <p> </p> <p>you are more expensive than other service providers and your attitude toward your customers sucks.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Byron,
I hope I improved your Vodacom experience. Have a great day.
Regards,
Cassandra
Dear Byron,
I hope I improved your Vodacom experience. Have a great day.
Regards,
Cassandra
