*********** Vodacom cutomer care staff.

I upgraded my wifi contract recently, on phone confirmation for a new router, while on call with sales the same day. I was told to log a call for a new router, did so, and got an SR number. When following up on the call logged, I was told they will.phone back, which vodacom did, just to tell me that there is no new router on the contract. I requested the copy of the call, just to be passed around to various people, getting avoid with the last person, I used a swear word, well that was the lady from Vodacom, she kept on about 1 swear word and did not have the capability to mention anything else. Vodacom, you should not employ people that can not handle difficult customers, I asked her to get someone to phone me that is capable to talk to me because she could not stop mentioning fowl language. Vodacom, please get competent staff that can deal with any cutomer. There is allot of people out there that can deal with any cutomer, that is actually unemployed.