PC
Philip C
1 reviews | Active since Nov 2015
06 Feb 2020, 21:48
Vodacom cut off disaster
Vodacom, in Dullstroom, is a total disaster.
It is off for 2-3 hours plus at random times every day. The times are unrelated to power shedding - it will go off with power live, and be working or come on during load shedding.
During those times you cannot make or receive calls, and WiFi is dead.
I am told by locals this has been the case for weeks now.
Pathetic.
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Vodacom's replyOfficial
07 Feb 2020, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2020, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team