1 reviews | Active since Oct 2016

06 Oct 2016, 13:49

Vodacom custormer service sucks!!!

<p>Hi There Hello Peter,its sad to say that after being a vodacom contract holder for more that 8yrs </p> <p>and them never having a problem with myself where payment is concerned that they seriously disappointed</p> <p>me in the past few days.I've had my complaint logged and feedback should've been with in 24yrs but yet not reply.</p> <p>Money was incorrectly deducted from my account and ive been transfered from pillar to post but yet nobody can resolve my problem.Please vodacom sort out your problems and pay back my money.</p>

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Replies (1)
Vodacom
Vodacom's reply06 Oct 2016, 15:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team