LC
Laurence C
1 reviews | Active since Oct 2014
06 May 2016, 12:19
Vodacom Custormer (no) Care
I have been trying since 25 April to sort out an incorrect invoice in relation to data usage with Vodacom to no avail. ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 May 2016, 12:27Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 May 2016, 12:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
LC
Laurence C's updateReviewer Update
06 May 2016, 13:27I hope that it will be a consultant that will be able to resolve the matter because I have already spoken to two consultant who said that they could not resolve the matter it was referred to the "back office". So is it possible that a consultant from the "back office" could call me? Your reference number is *** for further communication.
Please appraise yourself of the details of the complaint and all attached documents because I do not need a call from another consultant that is unable to resolve the matter.
LC
Laurence C's update06 May 2016, 13:27
Reviewer Update
I hope that it will be a consultant that will be able to resolve the matter because I have already spoken to two consultant who said that they could not resolve the matter it was referred to the "back office". So is it possible that a consultant from the "back office" could call me? Your reference number is *** for further communication.
Please appraise yourself of the details of the complaint and all attached documents because I do not need a call from another consultant that is unable to resolve the matter.