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Christa C
1 reviews | Active since Feb 2019
16 Jun 2019, 18:49
Vodacom customers service and feedback is unprofessional
My bank account was debited by Vadacom on 18 January 2019 for x2 accounts. These accounts was ********** and was opened without my concent. I send all the relevant information to Vodacom ***** department. I haven't received feedback yet.
Vodacom is unprofessional. I am waiting for confirmation from Vodacom as proof that the accounts are closed.
Vodacom customers service and feedback is unprofessional
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Vodacom's replyOfficial
17 Jun 2019, 06:54 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2019, 06:54
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team