1 reviews | Active since Aug 2018
Vodacom customers NOT safe at all
I am very dissapointed with Vodacom, i believe my information was shared with **********. A cellphone upgrade was done under my name by someone wo claimed to be a vodacom employee.
Fortunately i managed to immediately contact vodacom online to stop the delivery of a cellphone, but still i am worried what if something like this happens again in future or to somebody else. Funny enough the cellphone delivery adress was in Durban while im not based in that province/city.
I plea with vodacom to investigate this *****/matter as i believe that the ********** are working with people from vodacom reason being, they have all the information and they are able to activate upgrade and authorise them for delivery.
I want to know who from vodacom activated the upgrade without my permission and what is vodacom doing about that ***** vodacom employee.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Dumisane,
The matter has been addressed.
Regards,
Cassandra
Dear Dumisane,
The matter has been addressed.
Regards,
Cassandra
