Vodacom Customers Deserve Better Service

We have been battling a contract billing error with Vodacom since April 2025. To date, nothing has been resolved. Every time we call, we speak to a different agent. No continuity. No accountability. No solution. Months of frustration, wasted time, and zero ownership of the issue. This is unacceptable for a company of this size. Based on my experience, I would not recommend Vodacom for internet services. We have now escalated the matter to the Consumer Ombudsman because internal processes have clearly failed. Customers deserve better. #CustomerService #ConsumerRights #Vodacom