1 reviews | Active since Oct 2018
Vodacom customers care service is ****ing ******* there is no customers care service
I was shop for a mobile router and a data package so I looked at Vodacom cause I have been a loyal customer with them for years now. I could only get this deal if I apply online for so I app**** for it. so the very next day the customer care lady contacted me trying to sell me something I never app**** for, after telling her what I have app**** for she went back to check and it changed on the Web site to something els it was a package 20gig data +20 gig night surf + router for R279 the next day it was R349, lucky I made a screenshot of the ad I app**** for emailed her still waiting to hear from them. A few days later Vodacom called again trying to sell me something I spoke to the manager but could not help me at all. Vodacoms customers care is up to **** will never deal with them again.
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
