PN
Pieter N
1 reviews | Active since May 2020
07 Apr 2021, 12:11
Vodacom customer(not) care sucks
I am at wits end - none of the channels to reach vodacom helps, not the web, not WhatsApp, not the mobile app, not the telephone line. I have requested some assistance regarding my Vodacom fibre service which i want to change. ***-349927. Yet no one is interested in helping me, least the person allocated to the jobcard. what does one do when a monopoly company like that bullies you
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Vodacom's replyOfficial
07 Apr 2021, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Apr 2021, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team