AC
Adriaan C

1 reviews | Active since Oct 2020

10 Aug 2022, 13:34

Vodacom CustomerNOcare - fibre

My fibre line has been down for more than a week now. All I get from customer no care is multiple escalation and no reasons why my line is down. Seems like all the departmental boxes are disconnected as well. Vodacom just don't care.............

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Replies (2)
Vodacom
Vodacom's reply10 Aug 2022, 14:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AC
Adriaan C's update10 Aug 2022, 16:20
Reviewer Update
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