Vodacom customercare no help at all.

Good day,<br> <br> Issue 1:<br> After multiple emails and phone call coversations, i am yet to receive feedback regarding very poor service of one of their call centre personal in mid Dec 2014. Each time they say they will recall the phone call conversation and get back to me, yet no feedback up to now. I actually have given up on this spesific complain, but since i have again received poor service decided to list is so that people can be aware of the kind of seevice to expect.<br> <br> Issue 2:<br> For about the last month and a half, the vodacom signal became very poor Where i stay. Calls keep disconnecting data signal is very, very poor. I phoned Vodacom's customercare and brought the issue under their attention. They phoned be back and said their is to much traffic on the local towers and they almost made it sound like it is my problem. I said that if Vodacom dont have enough service coverage in the area, surely they should look into it. They said they would get back to me, which they never did. I phoned them again and asked for feedback. On 1 August they said i will send out a person to test the strenth of the service within 7 days and get back to me. Yet no feedback yet... <br> <br> <br>