Vodacom Customer Useless
<p>I upgraded online in September. After receiving my Handset. I was not happy with it. I then contacted Vodacom online. They then logged an upgrade reversal and only 2 weeks after that they came to. Pick up the phone. Now i have No phone from my upgrade and paying the new rates. No reversal has been done yet and no department in vodacom is able to give me a answer or assistance. Their service is pathetic</p>
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Replies (2)
Vodacom's replyOfficial
20 Oct 2016, 07:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Oct 2016, 07:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Oct 2016, 09:07Dear Mr Martins,
Your query has been resolved.
Regards,
Cassandra
Best regards,
Vodacom's reply20 Oct 2016, 09:07
Official
Dear Mr Martins,
Your query has been resolved.
Regards,
Cassandra
Best regards,