Vodacom Customer support Shocker

<p>So On sunday the 11th of June i had the pleasure of having my car Jammed and having my Phone and Wallet taken. i called Vodacom on sunday to report it and have the Phone blacklisted so i could get the necessary info so i could then go and report the inceident at the police station. they however told me on sunday that they could not assist as their systems are down. so i tried again on monday, And what do you know, same story! asked me to call back later that afternoon which i did to be told that the person i previously had spoken to did not capture any of the information and there was no evidence of me trying to blacklist the phone at all, so i started the process again. so i called again this morning Tuesday the 13th and i was told the exact same story that the system is down and they cannot assist me! I rely on my Phone for work and it is making life extremely hard for me now. i have 48 Hours to report the incident at the police in order to Claim from insurance but the police turn me away because i cannot Prove that the phone is black listed, Insurance is more than likely to reject my claim as i have not had any luck reporting it in the spesified time! i will make it my Life goal to give Vodacom the worst Name ever! Ever since they took over my account from Auto Page i have had the worst service ever!</p>