VODACOM CUSTOMER SERVICES SUCKS

I am seriously over Vodacom.

1st when I wanted to upgrade I got soooooo fed-up with their online service that I considered changing network, but after a pleasant experience at Pavilion branch decided maybe it is just your online service.

Then, I have been trying for a week to change my debit order details.... I do not want to do it over a call line, but according to ALL the Vodacom online and sms services, one can ONLY DO IT VIA A CALL AGENT.

After the second time I phoned, both calls I was on hold for almost 10 min, I decided to write this review.

I HAVE TO SAY VODACOM YOUR COMPANY DOES NOT MAKE IT EASY TO DO THESE SERVICES!

PLEASE LOOK INTO THE