Vodacom Customer Services non excisting for new contracts

1st on Black Friday and now again I have app**** for a deal just to hear that I do not qualify, but can not give a reason why. First time I wrote a report Vodacom contacted me and said the reason why, was there was a limit on how many contracts, I could take out (currently only 3), but they have lifted the hold, so although I missed out on the special going forward I should not have a problem. I tried again and same story. I explained to Felisha Naiker what happened before and again I mailed bank statements, salary slips and ID on the 20th of Jan 21, after following up from my side the last email from Felisha was Tue 26 Jan 21 saying she is trying to find out what the delay is. In the mean time I bought the phone cash, for my son, (his birthday was the 4th) but now I still need contracts for my twin girls and son obviously without the phone now. I have subsequently followed up with 4 emails, yesterday being the last and what I have realized is the answer to the problem from Vodacom side is easy, just ignore the customer and hope she goes away. Guess what my R4,000 spent between business and personal is going to go away as Vodacom clearly does not want my business. With a ClearScore of 687 out of 705 I am sure there will be other cellular companies that would like my business.