VM
Vuvu M
1 reviews | Active since Aug 2020
27 Aug 2020, 08:15
Vodacom customer services
It’s so hard to get through to Vodacom customer services , instead of going through to a consultant to are referred to a chatbot. The service is pathetic ,I’m trying to understand where my airtime goes because I’m not subscribed to anything and this has been going on for a while now and I don’t get any assistance...
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Vodacom's replyOfficial
27 Aug 2020, 09:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Aug 2020, 09:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team