Vodacom - Customer Services

Have been engaging Vodacom to resolve billing and cancellation from March 24. Numerous calls to call centre, unable to assist nor any product knowledge. Pushed from pillar to post in over 50 calls. Drove to Midrand and was escalated to manager Nishal S, unfortunately after much promises same results. Highlighted on social media Vodacom FB page, inadequate results and more directives from the dreaded call centre who have no knowledge and don't escalate. Yesterday went onto LinkedIn and found a customer services exec, no response, escalated on LinkedIn no response. Irregular and ******** debits still ongoing. No recon since April as requested. No formal escalation process. If you though Home Affairs is bad you've never dealt with Vodacom Customer Services. Huge corporate bent on profits and employee pay/ bonuses doing absolutely nothing. Well done Vodacom please pay the PCM guy so you can also feel how it is to be **********!