iN
isaac N
1 reviews | Active since Feb 2017
30 Jun 2025, 11:21
Vodacom **** customer services
I bought a Huawei Nova 91 from Markham Sammy Marks Pretoria on 28 March 2025, and hardly a month it was losing network daily, only to find out that the SIM card tray is loose. I returned the phone on 12 June 2025 for repairs, and now they are giving me the run-around. The following numbers i was given do not go through at all, *** and ***. The Reference number is VTG003036. My ID number is ***.
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Vodacom's replyOfficial
30 Jun 2025, 15:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jun 2025, 15:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team