UM
Urma M
1 reviews | Active since Oct 2021
04 Oct 2021, 14:02
Vodacom customer services
On Thursday, 30 September I have tried to cancel two numbers with Vodacom according to the contracts that have expired. I have called the *** number, but did not receive a sms or e-mail as evidence of successful cancellation. Today I have called the number again with no success. The numbers was: ***and *** of the two contracts I wish to cancel.
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Vodacom's replyOfficial
04 Oct 2021, 16:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Oct 2021, 16:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team