VODACOM CUSTOMER SERVICE, WORST EVER

I app**** for a phone with Vodacom online, it was approved and all the paper work was completed. Not long after I did the application I received a call from them to confirm the purchase. They confirmed and advised that the phone will be delivered on Friday Morning. I called them to follow up on the delivery, where I was advised that there is a back order and that they do not have stock of the phone. Could nobody bother to advise me that there is no stock of the said phone? I asked to speak to a manager, but was advised that he is on lunch from 12 - 1 and that he would call me back as soon as he is back. (All they can say is we are sorry for the inconvenience caused) I am still waiting. This is not customer service at all. What is going to happen if you debit my account and I say sorry for the \inconvenience"? <br> Really considering moving all my contracts to a different network..... Not a happy customer at the moment!!!"""