Vodacom customer service treatment

Your'll have the worse customer service ever if thats not bad enough worse system ever. we got a wife contract that we sceduled to be debit on the 7th of each month youll debit at your own time and when you don't find money you charge us for your mistake what type of nonsense is that when we go find out at the vodacom store we told our debate dat eis on the day we never selcected are . Why do we have to go through alot of traumer just so that we can get the service we paying for now we being told we own while youll debitted on the day that you shoudn't and you tried debitting on the right day now how are we being debitted twice why is that when we call customer service we met with atitude and no sense of solution on what needs to be done and why are the debt going of twice while youll have taken money already now i am blocked yet i paid what that madness i ampay for an error on your end is this how customers are treated. the worse part is youll going to reply to this review and say you will contact me that will never happen because i will have to use my own airtime to call you again and again with no resolution and i might never get the solution .