Vodacom Customer Service sucks and they can't blame it on Covid-19

No Sat Rating!! I am struggling with very very bad customer service, Phones being dropped in my ear at multiple times when I as for help!!

I am being billed for a debt that didn't go off since the 26th fell on a Sunday, but the Monday I was ****** and my bank account was drained I tried to contact Vodacom saying that my bank account is empty, I need to get a new bank account and a week later! NO answer!!

I called 3 times today waited long and calls get dropped in my ear while talking!! I am furious. I send an email last week after blacklisting my ****** Vodacom device asking how I can settle my account since the debt order couldn't go off after the ******* and will provide a case number as soon as I get one. no one responded up till today!!!!!! I am stressed enough to have my life savings and the expensive device is ****** to struggle with utter bad customer service at Vodacom! I get billed R100-00 extra for the debit order failure (adding the stress) but no one is willing to ASSIST my query!! I m not interested in being a Vodacom customer anymore thank you