Vodacom customer service sucks and the fibre department sucks as well

So on the 9th of april i posted this review (Vodacom is the worst company when it comes to client satisfaction and service) a vodacom representative phoned me and said someone will phone me its now the 14 th and still no one phoned me. I still dont have my fibre relocated now after nearly 2 months they deducted money for a service i dont use its nearing the end of april the will deduct money again for the service i dont use. I cancelled the fibre no one of customer care bothered to phone me as per response i received someone of customer care will phone me. I WANT MY MONEY BACK. I want someone of vodacom to phone me and sort out my problem