MJ
Mark J
1 reviews | Active since Sept 2016
16 Jan 2020, 09:21
Vodacom customer service sucks.
I completed an application form for a contract on 11/01/2020. I am still waiting to hear from vodacom canal walk. The phone just keeps ringing. Contract is for my daughter or I would just cancel it.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Jan 2020, 09:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jan 2020, 09:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MJ
Mark J's updateReviewer Update
17 Jan 2020, 16:06I have still not received a call. Cancel my application immediately as I am going to another provider.
MJ
Mark J's update17 Jan 2020, 16:06
Reviewer Update
I have still not received a call. Cancel my application immediately as I am going to another provider.