Vodacom customer service sucks.

<p>I upgraded my contract beginning December at the lenasia vodacom shop. Daniel at the branch assisted me and processed everything very quickly based on the special where you get the s7 with a free Samsung tablet including 250mg Data free every month. He explained the aim card for the tab will only be activated on the 1 Jan 2017. </p> <p> </p> <p>A week into Jan the sim card does not work. I called vodacom and Daniel said there was a mix up and head office will re activate it. 2 days later I went into the store and I was told not to stress they working on it. A further 2 days later I called vodacom customer service with not much help.</p> <p> </p> <p>It's now 17 days later and vodacom has yet to deliver.. it's pathetic that you have to run after a service provider for service yet they very quick to take your money every month.</p> <p>In desperation I write this letter as I don't know how else to contact to get this sorted. I paid for a service and I don't appreciate that I have to waste my valuable time with constant calls or make a visit to the store to get this rectified.</p> <p> </p> <p>Pathetic service and not a happy client.</p> <p> </p>