Vodacom customer service sucks!!!

<p>Vodcom customer service absolutely sucks.</p> <p>I have been trying to do a migration since 27 April 2017 and have been following up with Vodacom numerous times as to what happening. First i am told it was a bulk migration issue, then it was a back office issue, then i am told the migration was cancelled, by who i have no idea (am still waiting to hear who cancelled it). then i am told it is with back office, then it is a migration issue. the excuses (sorry reasons) i received just go on and on... </p> <p>the worst part of this is that i am the one who has called Vodacom numerous times and despite their promises to get back to me they never do. someone supposed to call me back by 10am on Monday...still waiting...</p> <p>This evening i decided to follow up. I gave my story to customer services to be told they transferring me to the solutions team. Then had to repeat my story and told to call back during office hours so the person dealing with my query can help me. WTH? Why do they have the line open in the evening then??</p> <p>Up to now i still dont know why the heck the migration has not occurred. And i am the one having to follow up all the time? gee thanks Vodacom.</p>